Help Center
Find answers to common questions
How do I buy gold on Vaultora? +
Create an account, complete KYC verification, choose your gold amount, and complete payment via credit card, bank transfer, or wire.
Is my gold physically stored? +
Yes. All gold is stored in insured professional vaults. You receive a digital certificate with a unique ID for every purchase.
Can I request physical delivery? +
Yes. You can request delivery to any worldwide address. All shipments include tracking and compliance verification.
What are the account tiers? +
Vaultora offers Basic (free), Plus ($19/mo), and Elite ($99/mo) with varying benefits for fees, support, and storage.